AMDOCS Company Profile : Some Key Features

Posted by Swati Wednesday, August 4, 2010
A global company (NYSE: DOX) with revenue of $2.86 billion in fiscal 2009, Amdocs is the leader in customer experience systems innovation with approximately 18000 employees delivering the most advanced business and operational support systems (BSS and OSS) to innovative service providers in more than 60 countries around the world. 



We believe that, when it comes to thriving in today’s increasingly connected world, the difference is the experience that a service provider creates for both the end customer and their partner ecosystem. Amdocs is the leader in enabling service providers the world over to achieve this differentiation.


The evolution to the connected world is marked by the move towards convergence and consumers seeking consistent and personal experiences enabled by ubiquitous connectivity and pervasive access to on-demand content, information and applications. We leverage our vision of connected world, our business and operational support systems, services and unmatched industry expertise to enable service providers to do more in the connected world. Our offerings span all of BSS and OSS or what we call "CES (Customer Experience Systems)." Together, they work to enable service providers to take advantage of new business opportunities, differentiate through real-time customer experiences, and streamline operations.

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Features :
  • Focusing on key market segments, currently top-tier telecommunication service providers; broadband, cable and satellite companies; and financial services providers.
  • Comprehensively addressing our customers’ needs for solutions across lines of business, applications functionality and services lifecycle.
  • Leading the evolution to integrated customer management.
  • Offering software products and services backed by a deep knowledge of our customers’ business.
Services :

Amdocs offers a wide array of services to advise, transform and optimize business and technology processes while minimizing risk. Our services include consulting and systems integration, delivery, product support and managed services, with projects ranging from single-point solutions to the industry’s largest transformations. With our vast knowledge, experience and expertise, we can help you to execute faster, more successful solutions – whether from Amdocs or another vendor – that realize better business value and help you to deliver a superior customer experience. Our knowledge and approach is backed by a track record of over 1,500 successful projects worldwide over the past 25 years.

Find out more about Amdocs Services:
  • Managed Services
  • Business Consulting
  • System Integration Services
  • Product Services

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